FAQ

Frequently Asked Questions

Are Pro-AVIT items new or used?

Our stock varies. Items may be refurbished, used, open-box, new old stock or specialist replacement parts. Each product listing should be checked carefully for condition, photos, included accessories and any testing notes.

Are items tested?

Where possible, items are professionally checked before listing. The level of testing may vary depending on the product type, so please read the individual listing description before ordering.

Do you sell to individuals as well as businesses?

Yes. Pro-AVIT supplies both individual buyers and business customers. You can order one replacement part or enquire about larger business requirements.

Can I get a VAT invoice?

VAT invoices can be provided for eligible orders. Contact us with your order number and business details after placing your order.

Can I collect an order?

Collection may be available by prior arrangement from Tech Recycle, Bridge Farm, Reading Road, Arborfield, Berkshire, RG2 9HT. Please contact us before travelling, as collections must be arranged in advance.

Do you ship outside the UK?

Some items may be available for international delivery depending on size, weight, courier availability and destination. Delivery options may vary by product.

What should I check before buying?

Please check the product title, photos, condition, compatibility, included accessories and any notes about testing or limitations. For specialist parts, confirm compatibility before ordering.

What if I need help before ordering?

Contact us before placing your order if you need help with compatibility, delivery, collection, business purchasing or specialist equipment.